Pay with PayNearMeWhat we handle
Full-service note administration
Our team manages every aspect of your note servicing with precision, from payment collection and recordkeeping to escrow management and reporting. Your borrower payments are processed accurately and on time while you stay compliant and informed. Whether you hold one note or an entire portfolio, we provide secure, transparent, reliable servicing so you can focus on growing your investments.
Onboarding & Loan Set-Up
Origination, closing, and transfer support for both sides of the note.
- Loan origination and closings
- Transfer and onboarding for borrowers and lenders
- Verification of loan documentation and set-up in the servicing system
- Welcome packets sent directly to borrowers
- Online account access for lenders and borrowers
- Direct deposit (ACH) set-up for lenders
Payment Processing & Management
Payments collected, posted, and disbursed daily with clean recordkeeping.
- Monthly mortgage payments collected and processed daily
- Checks, money orders, and cashier's checks accepted
- Online, phone, and automatic monthly (ACH) payments
- Payments logged on the date received
- Accurate records of every payment made and disbursed
Escrow & Impound Administration
Taxes and insurance tracked, collected, and paid on schedule.
- Escrow/impound accounts established for property taxes and insurance
- Escrow collected inside the borrower's monthly payment
- Disbursements made directly to tax authorities and insurance carriers
- Annual escrow analysis completed on each property
- Year-end escrow aggregate analysis provided
Delinquency, Default & Foreclosure Support
Structured follow-up that works to re-establish payment activity.
- Late payment monitoring and notice generation
- Automatic late notices sent to borrowers
- Lenders notified when loans become severely delinquent
- Borrower outreach after 30 days by letter and phone, certified mail for formal notices
- Acceleration, foreclosure, and bankruptcy coordination with lender's attorney
- 120-day default notice processing
Payoff, Reporting & Tax Documents
The paperwork your accountant and your borrower both need.
- Payoff demand letters available upon request
- Year-end financial reports for lenders and borrowers
- IRS Form 1098 and 1099-INT preparation and issuance
- Issued annually when a W-9 is on file
Customer Service & Account Support
Live help for lenders and borrowers six days a week.
- Dedicated service lines Monday–Friday, 8:00 AM – 5:30 PM
- Saturday coverage 9:00 AM – 1:00 PM
- Assistance available to both lenders and borrowers
- Payment history provided upon request
- Clear communication on account status, payments, and notices
Technology & Accessibility
Your file is available whenever you need to look at it.
- 24/7 online access to account details and payment history
- Secure digital storage of loan records and documents
- Real-time posting and visibility of account activity
Compliance Oversight
Servicing carried out under current requirements, documented end to end.
- Servicing performed to current federal and state requirements
- Notices issued on required timelines
- Complete audit trail retained for every loan
Not sure which pieces you need?
Service lines are open Monday–Friday 8:00 AM – 5:30 PM and Saturday 9:00 AM – 1:00 PM.